<Consumer Injury Compensation Rule>

Sewing flaw, Leather flaw, Subsidiary materials flaw

. Repairable free of charge within a year.

. For a sewing flaw, it is repairable free of charge in 20 years.

Size inaccuracy, Dissatisfaction with design or color

. Exchange or refund is not guaranteed if it is due to a personal dissatisfaction. If there’s a problem with the design or color, if it’s not damaged, we will exchange it with a new flawless product.

(1)Refund policy

When you accidently over paid, exceeded price will be refunded. If the detail of product is not the same as seen in the commercials or hallmark, within 30 days we would give you a full refund.

(2)Service

You may be entitled to compensation except for damages caused by someone else's negligence, deformation after laundry, or abnormal quality found after the warranty (for 20 years) expires. For other reasonable cases, our company will provide you a free repair.

<Warranty>

-We assure you that this is the genuine product.

-The warranty period is 20 years from its purchase.

-Any exchange or refund request by change of custom’s mind cannot be accepted since our product are personalized for you.

-If any flaw caused by us is found, we guarantee exchange of repair without any charge in 7 days from its purchase.

-If you loose the certification of craftsman which has not been registered on-line,

the service for the product will be partially limited.

-You may be entitled to compensation except for damages caused by someone else's negligence, deformation after laundry, or abnormal quality found after the warranty (for 20 years) expires. For other reasonable cases, our company will provide you a free repair.

-The amount of charge will be decided upon its damage.

-When we have difficulties in getting the same accessories details, it might be impossible to be fixed or repaired.

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